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But I Liked Them????!!!!?????

by on February 8, 2008 · 12 comments

I thought I’d start Friday off with an amusing letter from ABC Bakers – the people who make Girl Scout cookies for Central Texas In my opinion, this year’s cookies are stellar, but apparently ABC received complaints about the peanut butter sandwich variety. Customers complained to Girl Scouts, Girl Scouts reported to ABC.

This is ABC’s response. Talk about aiming to please…..

From ABC Bakers:

ABC Does a “Coca-Cola”What does ABC have in common with Coke? We both changed a product
beloved by American consumers, with the intention of making it
better.

For this season, we made minor changes to the Peanut Butter Sandwich
recipe, primarily to reduce the fat content. Among other things the
cookie was baked for a slightly shorter time, resulting in a higher
moisture content in the final product. Like Coke, we tested and
tasted everything and the feedback was that the new product was
great. However, also like Coke, we are finding that not all
consumers agree. While the majority of people who have purchased
Peanut Butter Sandwiches this season seem to like them, there are a
number who can tell the difference and prefer the old version.

Our response is to go back to baking the Peanut Butter Sandwich like
we have for years. If you buy Girl Scout Peanut Butter Sandwiches
that don’t taste as crisp and crunchy as you expect them to, we will
be glad to replace them.

We also invite consumers to contact us via e-mail at
girlscoutcookies@ interbake. com or on our hotline at 1-800-221-1002
and let us know what you don’t like about the Peanut Butter
Sandwiches you purchased. This will be a big help to our folks in
Research and Development. To thank you for your time, if you leave
your name and contact information, you will be entered in a drawing
where five people will win an Apple Nano.

My thought is, the R&D team put all their energy into the Peanut Butter Patties. Our troop could barely keep those in stock this year. They were so good!

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Published on February 8, 2008

{ 12 comments… read them below or add one }

laura February 8, 2008 at 10:17 am

I’m patiently awaiting the end of the month when my girl scout cookies come in. Then I will sit down with my box of Samoas and eat the whole thing! (I still call them Caramel Delights which is what they were called when I sold them).

Jenny February 8, 2008 at 10:41 am

Yeah, I’m a pill. I grew up with the other bakery in the midwest and I don’t like any of the Texas girl scout cookies. I didn’t realize it was possible to be so picky about cookies, but they just don’t taste right. So I’m going without.

Marie February 8, 2008 at 11:15 am

I’m in Arizona, so I don’t know if ABC bakes our cookies, but I’ve finally quit buying the peanut butter ones. The last couple of years they’ve had almost no filling in them. This year I bought up as many Thin Mints as I can afford. I try to hide a few in the freezer as a surprise when summer rolls around. Nothing like finding a sleeve of them at the back of the freezer in the middle of July.

Therese February 8, 2008 at 11:20 am

Thin mints straight from the freezer. I am not sure who bakes our G.S. cookies??!!! I thought they all came from the same factory??! HMMM…very interesting!

I have to tell you Anna…I am off to a sister getaway weekend. I made your Frito candy to take along! YUMMY STUFF!!!! So easy to make too!!! Can’t wait to share that with my sisters!!!

Thank you for providing such great recipes to try!

carole February 8, 2008 at 11:32 am

People actually eat their Girl Scout cookies? I buy them to help teach young girls raise money for their respective troops. Then, I usually gve them away to lovers of the cookies.

Robyn February 8, 2008 at 12:02 pm

That is SO interesting. I’ve always disliked the Peanut Butter Patties because the chocolate outside seemed so waxy and the texture inside was just blechy. So when Zoe picked out a box this year, and I tried one for old time sake, I was surprised how good they were. Assuming they must have been made the same way they always had been, I assumed my tastes had changed. But now I wonder. . .

We didn’t try the sandwich cookies. We LOVED the Lemonades, though. Man, those were good!

Claire February 8, 2008 at 8:27 pm

I didn’t know that different places made the cookies differently. I haven’t gotten my cookies yet but am looking forward to trying the lemon ones!

Anna February 8, 2008 at 8:58 pm

Laura, that is strange. Our cookies use to be called Samoas, but NOW they are Caramel Delights. Everything’s backwards!

Jenny, I don’t think you are a pill for not wanting to spend $3.50 for a box of something you don’t like. But trust me, this year’s cookies are better than last year’s…..except for maybe the peanut butter sandwiches ;).

Marie, I know the feeling of finding a lost sleeve of Thin Mints. Glad I’m not the only who’s experienced this.

Well, T. You live in the Midwest regio and word on the street is that your GS cookies are awesome. Glad you’re enjoying the Frito candy. I need to make some.

Carole, yes. People eat them! They’re usually (except for Peanut Butter Sandwiches I guess!) really good. But you are so nice and thanks for helping the Girl Scouts. And you are right. This has been all about salesmanship for our girls. The girls get 35 cents a box, which is nothing. If each parent chipped in 40 bucks or so, we’d have about the same amt. of money. However, it’s fun to watch the girls learn how to sell. Plus, it’s tradition.

Robyn, the lemonades are a surprise hit this year.

Claire, the lemonades are iced shortbread cookies. You’ll love them!

Katie February 9, 2008 at 2:11 am

This is rocking my world. I was a girlscout for 7 years as a kid and the “PB sandwich” cookies have always been Dos-i-do’s. The “peanut butter patty” cokies are tagalongs. And Samoas are Samoas, man! I had no idea they used different bakers and different names. I must say that as an expat, now, I noticed the cookies were different here. They are baked in belgium and taste a little stale.

Anonymous February 9, 2008 at 8:27 am

So, is the recipe and nutritional information not the same for each cookie? I mean, are the boxes with the nutritional info made in one big place, but the regional bakers are allowed to change up the recipe so the calorie and fat content could be incorrect on the box? Interesting…

Anna February 9, 2008 at 2:04 pm

Anonymous, that’s a good question. It seems like legally, they would have to change the boxes. I’m not so sure how hard it is to print new boxes and new nutrition labeling, but I’m guessing they would do that or just put some sort of sticker on the new boxes with new ingredients and nutrition.

Michelle W. in Calif. February 9, 2008 at 2:11 pm

I’m in California, so I’ve no idea where mine come from??? Never been a fan of the pb sandwich ones anyway, if those are the ones they’re talking about. LOVE the Thin Mints, the pb ones w/chocolate on the outside, the caramel/coconut ones….Okay, I guess I pretty much like ALL of them!
Thanks for the GS Cookie reminder, I need to call my “source”, hope I’m not too late to order!!!

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